The mobile KoalaRoyal website that is the basis for this review is not a downloadable app developed in native code. Instead, the casino gives users the chance to avail of a browser-based app. Making use of these mobile casino sites is possible without downloading an app via App Store or apk, which is a plus. You can easily start to play by going to the official site using any iOS or Android powered device. The responsive site adjusts to your device automatically, no matter if you utilize an iPhone, Android smartphone or tablet. You can see compatible devices in the listing below.

Native apps need software updates or maybe even the download of the latest apk from time to time. As a result, you could be exposed to potential security risks even with KoalaRoyal being a reliable provider. So, beside the Google Play / Apple App Store, we recommend that you download an apk or Apple Swift App file only via original sources. This hint is relevant for downloads in general. Apart from that, it is an amazingly tricky technical challenge to program 949+ games into one native app. But, using this responsive KoalaRoyal app which is encrypted with SSL128, only requires Safari, Chrome, Firefox or any other HTML5 browser.

Apart from Habanero, Playson or BGaming, there are around 20 additional software providers with a large choice of slots you can play. Not only video slots, but also live casino games (e.g. from XPro Gaming, Super Spade Games and VIVO Gaming) can be tried out with the mobile casino.

If you want to withdraw or deposit at the KoalaRoyal app, various deposit methods (e.g. EcoPayz, QIWI, JCB, Neosurf or UnionPay) are available. However, not each payment might be provided to customers from your country of residence. Due to security reasons, it can take up to 24 days for your payout to be processed by the casino – depending on your withdrawal method. Helpful information: At KoalaRoyal there applies no withdrawal fee, meaning you have the option to request an unlimited number of free payouts.

Getting in touch with the KoalaRoyal customer service is possible 24 hours per day if you need help regarding the web app. The casino provides a service email (support@koalaroyal.com) that you can utilize to ask your question. Additionally, the web form or the live chat service are at your disposal. After multiple tests, it can be said that the customer care usually replies within a short period of time.